FAQ

You may have some questions and we've likely heard them. Our top asked questions and answers, are listed below for your reference. If your question didn't make our leaderboard, please contact our Customer Support Team at support@goldengoosegaming.com.

     - How do I play for real money?
     - What is the age restriction for playing on the Golden Goose Gaming site?
     - What if my Internet connection fails while I’m playing?

How do I play for real money?
For registered users, playing at Golden Goose Gaming for real money is as simple as visiting the Cashier and making a deposit. Check out the Golden Goose Gaming Terms&Conditions for complete details on playing with a real money account.

What is the age restriction to access the Golden Goose Gaming site?
To either enter or play on the Golden Goose Gaming site, you must be of legal age in the jurisdiction in which you reside with a minimum age of 18. Only people of the appropriate age will be eligible to register an account with Golden Goose Gaming.

What if my Internet connection fails while I’m playing?
Should your Internet connection fail while in the middle of a game you will be returned to the same point in the game the next time you connect to Golden Goose Gaming. If you lost your connection before the game result was displayed, you can check the result under “Betting History” or simply get in touch with the Golden Goose Gaming Customer Service Department.

Can I play Golden Goose Gaming casino games without having to download any software?
The Golden Goose Gaming casino has both instant play Flash games, which don’t require any download or software as well as our downloadable casino that offers our complete line of exciting casino games. Jump right in and start playing immediately with our Flash version or, after a short download get the complete Golden Goose Gaming casino experience.

What sort of system requirements would my computer need in order to play?
In order to enjoy the Golden Goose Gaming casino your computer must meet these minimum system Requirements:
Intel® Pentium® II 450MHz or faster processor (or equivalent):

128MB of RAM;
Windows ME/2000/XP/Vista;
Optimal resolution is: 1024x768 or higher
Preferred browsers:
Internet Explorer 7 and higher;
Firefox 2 and higher;
Opera 9 and higher.

What kind of casino games are available at the Golden Goose Gaming casino?
Golden Goose Gaming offers a huge array of casino games. From all the classic table games like Blackjack, Caribbean Poker, Roulette and Baccarat to the latest in cutting-edge Video Poker and Slots.

Golden Goose Gaming also offers a berth of exciting fixed-odds betting games with rich multimedia effects. With games like Virtual Horses Racing, Lucky Wheel, and Penalty Shootout you’ll take your casino excitement to a new level.

Choose from any of the Golden Goose Gaming games while playing on our downloadable software, or if you’re just looking for the quick thrill of the some of our classic games like Blackjack, get in the game instantly with the Flash version.

With so many options we know you will find a game you love!

Where would I find additional details on all the casino games as well as all the rules?
Information and game rule details and features are all available in the Casino Lobby Help and Golden Goose Gaming website help. Also, all of our casino games help option which should answer most questions about the game.

How do I get in the action and start playing?
Any game on the Golden Goose Gaming website can be started by clicking the 'Try now' or 'Play now' buttons. In order to play for real money, you will first need to have a registered Golden Goose Gaming account. Before you play you will need login with your Username and Password.

If you just want to try a game without playing for money you can bypass the login process and just provide your email address.

When I’m done trying the games in free mode how do I start playing for real money?
If you have already registered with Golden Goose Gaming then all you need to do is click the 'Play for Real' button in the lobby/game menu. While playing a game, you can simply change from Practice Play to Real Play by clicking the 'Play for Real' button.